FAQs
Please note we are based in Noosa, Australia.
All prices are listed in AUD, sizing is in Australian standards, and all times are based on AEST.
How can we help?
Collapsible content
How to Purchase a Towel Wrap Skirt
We have 3 different ways you can shop with us, outlined below.
Heritage Collection
Shop directly via our website & selected stockists. This specific range is handcrafted in Indonesia & is readily available.
Weekly Drops (One Off Pieces)
Shop one off, hand made pieces exclusively via our website during our Weekly Drop.
All Towel Wrap Skirts in our Weekly Drops are handmade in Noosa, Australia by my Mum & I.
Custom Made (Pre Order)
DM us on Instagram to organise a Custom Made Towel Wrap Skirt. Made specifically for you - to your size/measurements & preferred length of skirt.
All Custom Made Towel Wrap Skirts are handmade in Noosa, Australia by my Mum & I.
Size Adjustments
If you have purchased a skirt that is too big, we offer a recut service for AUD $30.
This process requires the entire skirt to be unpicked, resized, and remade to your measurements.
Please note, we can only make skirts smaller, not larger.
Size Guide
Our Towel Wrap Skirt is designed to sit high waisted above the waist or belly button.
If you prefer to wear it on the hips, a Custom Made Pre Order is required.
Please refer to our Size Guide.
Care Instructions
Your skirt is one-of-a-kind, just like you!
Handle with care – these fabrics have lived a full life already
Care Instructions:
- Wash separately by hand or in a delicates bag
- Gentle cold wash only - do not wash with hot water
- Line dry only in the shade.
Fabric & Waste
All our pieces are one offs, meaning there is usually only 1 skirt ever made from each fabric.
In some cases, if the original towel fabric allows for multiple skirts, we use all workable fabric to avoid waste.
This helps prevent offcut fabric from going into landfill.
If there have been two skirts made from the same fabric, this will be stated in the product description as ‘This is 1 of 2’.
Returns Policy
Unfortunately we do not offer returns or refunds for change of mind or incorrect sizing, so please choose carefully.
View our full Returns Policy.
Shipping Policy
We have Standard, Express & International Shipping options available at check out.
We ship world wide.
Dispatch Times
All our products are gift wrapped with care, so please allow up to 10 business days for your order to be dispatched after each Drop.
Domestic Shipping
Standard & Express Shipping with Australia Post is a no-signature required service, meaning your parcel may be left at your front door, letterbox, or another safe & accessible area at the delivery address.
We do not take responsibility for any loss or damage to parcels once they have left our premises.
Once a parcel has been marked as delivered to your nominated address, White Pearl Threads is not liable for any damage, loss, or theft that may occur.
International Shipping + Customs Policy
Packages may be subject to customs clearance procedures, which can sometimes cause delays beyond the estimated delivery timeframe. Please keep this in mind when ordering.
Please ensure your delivery address is correct and secure. White Pearl Threads is not responsible for items not received due to an incorrect or an incomplete shipping address. Items marked undeliverable due to an incorrect shipping address will be reissued if and when they are received back and will incur a re-shipping fee.
Order Discretion Clause
White Pearl Threads ("we", "us", or "our") reserves the right to cancel or refuse any order at our sole discretion.
If your order is cancelled, a full refund will be issued.
Gift Cards
To purchase a White Pearl Threads E-Gift Card, please click here.
Gift Card Terms & Conditions
Our gift cards are redeemable online via our website.
Gift cards have a 12 month expiry, are non-transferable, and cannot be refunded if unused. They cannot be applied to orders once placed.
To redeem a White Pearl Threads gift card or store credit online, enter the code in the “Gift card or discount code” field at checkout.
Pricing
All our prices are inclusive of 10% GST.
Heritage Collection - Towel Wrap Skirt
AUD $139.00
(DROP) -Towel Wrap Skirt
AUD $159.00
(DROP) - REVERSIBLE Towel Wrap Skirt
AUD $169.00
Custom Made (Pre Order) -Towel Wrap Skirt
AUD $189.00
(Made specifically to your size/measurements/preferred length).